Welcome to GoStylens Support. We're here to help you make the most of your personal AI stylist. Whether you have a question about your account, need help with a styling session, or want to share feedback, our team is ready to assist.
The quickest way to get help is via email. We aim to respond to all inquiries within 24-48 hours.
For any billing, subscription, refund, or account-related questions, please contact us at [email protected].
Email SupportGoStylens uses passwordless authentication. To sign in, simply enter your email address in the app, and we'll send you a one-time verification code (OTP). You can also sign in instantly using your Google or Apple account.
GoStylens subscriptions are managed through the Apple App Store or Google Play Store. To cancel, please open your device's subscription settings and follow the standard cancellation process for your platform.
Yes, your privacy is our priority. Your photos and style data are encrypted and used only to provide personalized style recommendations. For more details, please review our Privacy Policy.
You can easily delete your account and all associated data directly from the GoStylens app. Simply open the app, go to the Profile & Settings screen, and tap the Delete account button. Alternatively, you can request account deletion by emailing us at [email protected].
In accordance with Google Data Safety guidelines, when you delete your account, all associated data is permanently and securely removed from our systems. This includes your profile details, uploaded photos, style recommendations, and historical preferences. We do not retain backups of this information, and the deletion process is irreversible.
If you are experiencing technical issues with the GoStylens mobile app, please ensure you are running the latest version. If the problem persists, please email us with your device model and a brief description of the issue.
GoStylens is a product of Stylens Lab LLC. 169 Madison Avenue, New York, NY 10016, USA.